🔒 Your privacy is our responsibility

Steakcasino Privacy Policy — how your data is stored and protected

Being transparent about your personal information is one of our core responsibilities. This page clearly explains what data Steakcasino collects, why we collect it, and how we keep it secure.

Last updated: January 2026
SSL 256-bit encryption
Written in Bengali
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Never sold to third parties Encrypted Storage Member controls

Our commitment to protecting your privacy

Steakcasino follows internationally recognized standards for data protection

End-to-End Encryption

Every data transfer between your browser and our servers is encrypted with 256-bit SSL/TLS. No one can intercept it in transit.

Data Is Never Sold

Steakcasino will never sell your personal information to third parties under any circumstances. This is our fundamental commitment.

Password hashing

Your password is never stored in plain text. It is hashed using the bcrypt algorithm — even our staff cannot view your password.

Full Member Control

You have the right to view, correct, or delete your data. Submit a request to support at any time.

Secure data storage

All data is stored on encrypted servers, with regular security audits and backups in place.

Marketing opt-out

You can opt out of promotional emails or SMS at any time. Your preference is final.

Quick summary: Steakcasino only collects the information necessary to provide our services. Your data is never sold. You retain full control over your personal data at all times.

What Information We Collect
Full list of data collected

Steakcasino collects three types of information — what you provide directly, what is automatically gathered from your usage patterns, and what is needed for payment verification.

Data type What data is collected Why it's needed
Identity information Full name, date of birth, national ID number Age and identity verification (KYC)
Contact information Mobile number, email address Account activation and notifications
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Usage data IP address, device type, and browsing data Security & Experience Improvement
Betting history Bet amounts, outcomes, and preferred games Personalized experience & responsible gaming
Purpose of data use
How We Use Your Information

Steakcasino uses your data solely for the purposes listed below — it is never used for anything else:

  • Creating and maintaining your account, and ensuring login security.
  • Processing deposits and withdrawals, and verifying transactions.
  • Ensuring bonuses and promotions reach the right person.
  • Prevention of fraud, money laundering, and other illicit activity.
  • Personalizing your betting experience based on your preferences.
  • Compliance with legal obligations (as required by tax authorities or regulatory bodies).
  • Managing responsible gaming tools and supporting at-risk bettors.
  • Customer support and technical issue resolution.

Steakcasino never sells or shares your data with advertisers.

Data sharing — with whom and when
When your data is shared with third parties

Steakcasino does not share your information with third parties under normal circumstances. However, limited data may be shared in the following specific cases:

  • Payment processors: Only the minimum data required for transaction verification is shared with bKash, Nagad, or Rocket.
  • Legal Authorities: Disclosure of data is mandatory when required by a court order or a lawful request from a regulatory authority.
  • Fraud prevention agencies: Limited data shared for industry-standard fraud list verification.
  • Technology partners: Technology service providers used to operate the platform — they may process data but do not own it.

Any third parties with whom data is shared are contractually bound to uphold Steakcasino's privacy standards.

Cookie Policy
How cookies help improve your website experience

Steakcasino uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Cookie Type Purpose Validity
Required
Session cookies
Maintaining login state, cart protection Until the session ends
Required
Security cookies
CSRF protection, fraud detection 24 hours
Analytics
Performance Cookies
Page load analytics, error detection 30 Days
Preferences
Functional cookies
Remembering your language, theme, and other preferences 1 Year

Cookies can be disabled from your browser settings. However, some features may not function properly as a result.

Data Retention Period
How long we retain your data

Steakcasino does not retain your data longer than necessary. The following retention periods apply:

  • Active account data: Retained for as long as your account remains active.
  • Financial transaction records: Up to 5 years after account closure — required by legal obligations.
  • KYC Documents: 3 years after account closure.
  • Log & session data: 90 days, then automatically deleted.
  • Marketing preferences: Immediately upon opting out.
Your data rights
Your Rights Over Your Data

Steakcasino believes you should have full control over your own data. Your rights are as follows:

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Right to Access

You can request to view all information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to deletion

You can request deletion of your data, provided there are no legal obligations requiring us to retain it.

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Right to restrict processing

You can object to your data being used for specific purposes.

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Right to data portability

You can request an export of your data in a commonly used format.

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Marketing opt-out

You can opt out of any marketing communications at any time.

To exercise these rights support@steakcasino.netEmail us. We typically respond within 7 business days.

Protection of minors' data
Special policy for users under 18

Steakcasino services are strictly restricted to users aged 18 and above. If a minor's data is found to have entered our system, upon detection:

  • The associated account will be closed immediately.
  • All stored data will be permanently deleted.
  • Any outstanding financial transactions will be settled by coordinating with the account holder's family.
  • If parents have any concerns, they can reach us at support@steakcasino.net.
Security Measures in Detail
How We Protect Your Information

Steakcasino employs internationally recognized security standards. Below are our core technical safeguards:

  • Transport Layer Security (TLS 1.3): All communications are encrypted using the latest industry-standard protocols.
  • Database encryption (AES-256): All stored data is kept in an encrypted state.
  • Two-factor authentication (2FA): Optional but strongly recommended.
  • Suspicious login detected: Additional verification required for logins from unrecognized devices or locations.
  • Regular security audits: Third-party specialists conduct regular system audits.
  • Data backup: Encrypted backups of all data are stored in separate, off-site locations.

Never share your password with anyone. No Steakcasino employee will ever ask for your password by phone or chat.

Changes to the Privacy Policy
How We Notify You of Changes

Steakcasino may update this Privacy Policy as needed. For significant changes:

  • You will be notified by email or SMS 7 days before any changes take effect.
  • The "Last Updated" date at the top of the page will reflect the change.
  • For significant changes, re-consent may be required upon login.
  • If you do not agree to the changes, you may request to close your account.
Contact & Complaints
How to reach us for privacy-related concerns

If you have any questions or concerns about your data privacy, contact our dedicated privacy team directly:

Email
support@steakcasino.net
Live chat
Available 24/7, in Bengali
Response Time
Up to 7 business days
Privacy portal
steakcasino.net/privacy-policy

Frequently asked questions

Frequently asked questions about payments and VIP

Withdrawal time depends primarily on your VIP level. The general rule is:

Bronze & Silver members: Requests are processed within 12 to 24 hours of submission.

Gold members: Usually takes 2 to 4 hours.

Platinum member: Within 1 hour.

Diamond member: Nearly instant — in most cases, 15 to 30 minutes.

How the process works: Your withdrawal request is first processed by our automated system. If your KYC is verified and no unusual activity is detected, funds are sent directly to your bKash/Nagad number. First-time large withdrawals may require manual review.

Practical tip: Complete your KYC in advance and withdraw to the same number used for your deposit — this is the fastest way to get your funds.

The VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond — with benefits increasing at each level. In brief:

Key differences:
  • Cashback rate: Starting at 5% for Bronze and going up to 30% for Diamond — this adds up to a significant difference by month's end.
  • Personal Manager: From the Gold tier onwards, you will have a dedicated manager who handles all your issues as a priority.
  • Fast withdrawals: 1 hour for Platinum, nearly instant for Diamond.
  • Higher betting limits: Betting limits for Diamond members are effectively unlimited.
  • Birthday Bonus & Special Gifts: Available across all tiers from Gold to Diamond.

VIP points are earned automatically — you get points for every bet, daily check-in, and referral. To learn more, visit the VIP page View.
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Your privacy is protected — join with confidence today

Your data is completely safe at Steakcasino. Register now and start betting securely.

18+ · Terms apply · Gamble responsibly

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